Frequently Asked Questions (FAQ's)
Welcome to the OMO Skincare FAQ page. Here, we have compiled answers to some of the most common questions about our products, services, and policies. If you have any additional questions, please feel free to contact our customer support team.
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What is OMO Skincare?
OMO Skincare is a premium skincare brand based in Singapore. We specialize in high-quality, effective, and innovative beauty products designed to enhance your natural beauty.
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Where are your products made?
Our products are formulated and manufactured in state-of-the-art facilities using the finest ingredients and cutting-edge technology to ensure the highest quality.
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Are your products suitable for all skin types?
Yes, our products are formulated to be gentle and effective for all skin types, including sensitive skin. Please refer to the product descriptions for specific recommendations.
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Are your products cruelty-free?
Yes, all OMO Skincare products are cruelty-free. We do not test on animals, and we are committed to ethical practices.
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Do your products contain parabens or sulfates?
No, our products are free from parabens, sulfates, and other harmful chemicals. We prioritize the safety and health of your skin.
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How should I store OMO Skincare products?
We recommend storing our products in a cool, dry place away from direct sunlight to maintain their efficacy and shelf life.
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How can I place an order?
You can place an order directly on our website by browsing our products, adding them to your cart, and proceeding to checkout or get from your nearest store.
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What payment methods do you accept?
We accept various payment methods including credit/debit cards, PayPal, and other secure payment options available at checkout.
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Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary based on the destination.
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How can I stay updated on new products and promotions?
You follow us on social media for real-time updates, promotions and skincare tips.
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Can I become a distributor of OMO Skincare products?
Yes, we are always looking for dedicated partners to distribute our products. Please visit our B2B/Distributor Inquiries page for more information on how to become a distributor.
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How can I contact OMO Skincare customer support?
You can reach our customer support team via email at support@omoskincare.com or by whatsappat +65 91119840. Our operating hours are Monday to Sunday, 9:00 AM - 8:00 PM (SGT).
Address: Paya Lebar Square, #01-59/60, Singapore S409051